Reviews

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            "displayName": "isabel weisman"
        },
        "reviewReply": {
            "comment": "Thank you, Isabel! We're glad to hear that your hearing aids are much clearer and appreciate your kind words about Michal's great work.",
            "updateTime": "2026-07-09T07:01:38.209582Z"
        },
        "_id": "6a4eec923e3fd62dac7f2cec",
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        "__v": 0,
        "comment": "My hearing aids are much clearer. Michal did a great job.",
        "createTime": "2026-07-08T20:00:54.377745Z",
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        "location": "65f36d84c7fb1ad955d561e7",
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        "starRating": 5,
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            "displayName": "papa buddha"
        },
        "reviewReply": {
            "comment": "Thank you, Papa, for your wonderful feedback! We're glad to hear that your experience was smooth from start to finish and that our technician took the time to explain everything to you. We appreciate your trust in us and look forward to having your hearing aids ready for pickup soon.",
            "updateTime": "2026-07-07T07:04:01.567340Z"
        },
        "_id": "6a4c4c8a3e3fd62dac7e46c9",
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        "__v": 0,
        "comment": "Went to hand-over my Starky hearing aids that are in Warrenty for factory repair for battery issues. The overall experience to great, reception to technician to exit are all so smooth. The technician took time to explain the process and assured that repaired hearing aids will be available for a pickup in about 10 days and setup a pickup appointment.",
        "createTime": "2026-07-06T22:02:57.906854Z",
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        "starRating": 5,
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            "displayName": "Wayne Baruch"
        },
        "reviewReply": {
            "comment": "Thank you, Wayne! We appreciate your kind words and are glad to hear that Marci's efforts made a positive impact on your hearing aids.",
            "updateTime": "2026-06-17T01:55:36.225414Z"
        },
        "_id": "6a31eb95889d79906a7fd54e",
        "reviewId": "AbFvOqkaTwmRXmvr73d4aYpITXkfD0znrHIt690nPP5MjUBkljpb4qrjcroRrMO6u3GrI93Na9ATPw",
        "__v": 0,
        "comment": "Thanks, Marci Schwab!  I appreciate your efforts to optimize my hearing aids.",
        "createTime": "2026-06-16T20:48:22.981358Z",
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        "location": "65f36d84c7fb1ad955d561e7",
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        "starRating": 5,
        "updateTime": "2026-06-16T20:48:22.981358Z"
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            "displayName": "Joseph Curran"
        },
        "reviewReply": {
            "comment": "Thank you, Joseph, for your kind words! We're glad to hear you found our audiology care professional and efficient, and that we could simplify the paperwork and insurance process for you. Your feedback means a lot to us!",
            "updateTime": "2026-06-12T07:02:41.474415Z"
        },
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        "__v": 0,
        "comment": "Professional, efficient and complete audiology care. All paperwork and insurance made simple",
        "createTime": "2026-06-11T19:28:07.430081Z",
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        "starRating": 5,
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            "displayName": "Robert Block"
        },
        "reviewReply": {
            "comment": "Thank you, Robert, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-06-09T06:20:33.098951Z"
        },
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        "createTime": "2026-06-08T19:15:29.472923Z",
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            "displayName": "M Bonnier"
        },
        "reviewReply": {
            "comment": "Thank you, M! We're glad to hear that our office staff were helpful and kind, and that their suggestions made a difference for you. Your feedback is greatly appreciated!",
            "updateTime": "2026-05-30T03:52:46.387871Z"
        },
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        "__v": 0,
        "comment": "The office staff were very helpful and kind. They gave me suggestions on how to solve my problem.",
        "createTime": "2026-05-29T21:21:52.737782Z",
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        "starRating": 5,
        "updateTime": "2026-05-29T21:21:52.737782Z"
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            "displayName": "Terri David"
        },
        "reviewReply": {
            "comment": "Thank you, Terri! We're so glad to hear you had a positive experience and appreciated the helpfulness of our support staff and the professionalism of our audiologist. Your satisfaction means a lot to us!",
            "updateTime": "2026-05-30T03:52:46.923200Z"
        },
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        "__v": 0,
        "comment": "I had a very positive experience at Penta Audiology. The support staff was helpful and courteous and the audiologist was knowledgeable, professional and friendly. I very much enjoyed my visit",
        "createTime": "2026-05-29T19:57:36.634135Z",
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            "displayName": "suresh desai"
        },
        "reviewReply": {
            "comment": "Thank you, Suresh, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-05-22T03:44:09.901086Z"
        },
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        "createTime": "2026-05-21T21:38:39.885831Z",
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            "displayName": "Wei Chen"
        },
        "reviewReply": {
            "comment": "Thank you, Wei, for taking the time to leave a review. Your feedback is important to us!",
            "updateTime": "2026-05-07T03:42:04.674287Z"
        },
        "_id": "69fbde3b0c5b083afddbd728",
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        "createTime": "2026-05-06T18:26:54.041440Z",
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            "displayName": "Scott Still"
        },
        "reviewReply": {
            "comment": "Thank you, Scott! We appreciate your kind words and are glad to hear you had a great experience. Your feedback about our professionalism and communication means a lot to us.",
            "updateTime": "2026-05-01T03:47:51.058265Z"
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        "__v": 0,
        "comment": "Highly professional, shared information every step of the way, great experience overall.",
        "createTime": "2026-04-30T17:44:44.583467Z",
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            "displayName": "vidya MP"
        },
        "reviewReply": {
            "comment": "Thank you, Vidya, for taking the time to leave a review. Your support means a lot to us!",
            "updateTime": "2026-04-30T03:40:39.143481Z"
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            "displayName": "Mary Beth Tierno"
        },
        "reviewReply": {
            "comment": "Thank you, Mary! We appreciate your kind words and are glad to hear that you and your husband have had such positive experiences with Marcy and the team at Penta Hearing. Your recommendation means a lot to us!",
            "updateTime": "2026-04-25T03:40:59.464928Z"
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        "__v": 0,
        "comment": "My husband and I love our experiences at Penta Hearing.  Our care is comprehensive, always thoroughly explained and provided in a friendly and comfortable setting.  Highly recommend Marcy and the team at Penta!!",
        "createTime": "2026-04-24T14:52:32.873978Z",
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            "displayName": "Naomi Drew"
        },
        "reviewReply": {
            "comment": "Thank you, Naomi! We're so glad to hear that you had a positive experience and that the hearing aids have made a significant impact on your sound discernment. Your recommendation means a lot to us!",
            "updateTime": "2026-04-17T03:37:42.500604Z"
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        "comment": "Excellent, patient, top-notch care. The tinnitus blocking hearing aids made a huge difference in my ability to discern sounds. Highly recommended",
        "createTime": "2026-04-16T23:12:10.416125Z",
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            "displayName": "Kathy Garcia"
        },
        "reviewReply": {
            "comment": "Kathy, thank you for sharing your experience! It's wonderful to hear that Jon provided such thorough support and guidance during your visit. We're glad to have you with us and appreciate your kind words about our team.",
            "updateTime": "2026-04-17T03:37:40.558291Z"
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        "comment": "I am new to the hearing game, first time in and I am so ultimately happy that I chose Penta Hearing Care and worked with Jon Costanzo. Jon explained everything, and I mean everything\u2026 from the results of the hearing tests, what they mean, explained options, prices and answered a multitude of questions; I tried them on and was amazed at the sound but more with Jon\u2019s knowledge, patience and kindness. I am grateful that our paths crossed and I am in very capable hands that will guide me down the path with the utmost care. Thank you very much Jon",
        "createTime": "2026-04-16T20:49:36.053337Z",
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            "displayName": "Sari Ruskin"
        },
        "reviewReply": {
            "comment": "Thank you, Sari! We appreciate your kind words about Marci and are glad to hear you had such a positive experience. Your recommendation means a lot to us!",
            "updateTime": "2026-04-17T03:37:38.925440Z"
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        "comment": "Marci is wonderful! She is knowledgeable and caring. I highly recommend her.",
        "createTime": "2026-04-16T18:29:35.141748Z",
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            "displayName": "Allan King"
        },
        "reviewReply": {
            "comment": "Thank you, Allan, for your kind words! We're glad to hear you received excellent care and support. Your feedback means a lot to us!",
            "updateTime": "2026-03-11T03:42:43.613653Z"
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        "starRating": 5,
        "comment": "Excellent care and continuing support.",
        "createTime": "2026-03-10T20:42:26.021455Z",
        "updateTime": "2026-03-10T20:42:26.021455Z",
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            "displayName": "ernest hahn"
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            "comment": "Thank you for your 5-star review!",
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            "comment": "Thank you for your 5-star review!",
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        "comment": "Friendly team. Easy to schedule appointments. Dr. Schwab is very knowledgeable.",
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        "comment": "Very warm staff and easy experience with very little wait time. End of appointment did feel a little abrupt and I'd suggest having a different TV show on in the lobby, as people discussing their cost-saving methods like reusing tissues and digging through trash was a little nauseating.",
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            "comment": "Thank you for your 5-Star review, george rojas!",
            "updateTime": "2021-08-02T18:52:49.658796Z"
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        "comment": "Always a pleasant experience.  The receptionist is friendly and welcomes you with a smile a greeting.\nMarci is awesome she really knows her job and is very informative and professional. My appointment is always on schedule.  Love the coffee at cookies nice touch.  TY",
        "createTime": "2021-07-27T23:32:27.303229Z",
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        "comment": "I have been visiting Penta for the past 3 yrs. and Marci and staff are understanding and helpful!",
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            "displayName": "Neal Schofield"
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            "comment": "Thank you for your review, Neal Schofield!",
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            "displayName": "David Horn"
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        "reviewReply": {
            "comment": "Thank you for your review, David Horn!",
            "updateTime": "2021-02-24T14:27:09.765621Z"
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        "comment": "Dr. Schwab  was very professional in her interaction with me and since I was a first time patient, took the time to carefully explain what to expect. She spent almost an hour with me including the hearing test and I felt very comfortable throughout the entire visit. Overall, a very enjoyable meeting. Dave Horn",
        "createTime": "2021-02-23T22:59:34.534595Z",
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            "displayName": "Lauren Emberson"
        },
        "reviewReply": {
            "comment": "Thank you for your review and recommendation, Lauren Emberson!",
            "updateTime": "2021-02-04T15:24:42.233785Z"
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        "__v": 0,
        "comment": "Easy to book my free hearing screening online, professional, friendly and knowledgeable staff. Highly recommend.",
        "createTime": "2021-02-04T02:18:11.358725Z",
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            "displayName": "Franklin deFaria"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Franklin deFaria!",
            "updateTime": "2021-01-25T17:07:15.777404Z"
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        "comment": "I\u2019ve been going to Penta Hearing Care for about\n9 years now.  The service at Penta is fantastic.\nI have been wearing hearing aids for about 20 years and\nservicing the hearing aids is the most important part\nof quality and longevity of the hearing aid.\nPenta provides the service needed and has\neverything needed for your hearing needs.\nThey are dependable, friendly and most importantly\nknowledgeable.",
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            "displayName": "J. Shen"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Jianliang Shen!",
            "updateTime": "2021-01-06T20:15:02.729305Z"
        },
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        "__v": 0,
        "comment": "Dr. Marcie is very professional, kind and cares about your concerns\/issues. It was a great audiology experience at Penta Hearing Care. Highly recommend!",
        "createTime": "2021-01-06T18:37:25.829122Z",
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            "displayName": "Jill Furda"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Jill's Furda!",
            "updateTime": "2020-12-30T15:45:26.728412Z"
        },
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        "__v": 0,
        "comment": "Wonderful pace",
        "createTime": "2020-12-29T22:35:06.831198Z",
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            "displayName": "Genevieve Jensen"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Genevieve!",
            "updateTime": "2020-12-30T15:49:45.790282Z"
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        "starRating": 5,
        "comment": "Excellent customer service and great audiology experience at Penta Hearing Care with Dr. Marcie Schwab and her staff!\nI highly recommend Dr.  Marci Schwab and her office staff.",
        "createTime": "2020-12-29T19:15:46.157142Z",
        "updateTime": "2026-01-20T21:03:32.185355Z",
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            "displayName": "Robert Briskman"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Robert!",
            "updateTime": "2020-12-29T16:52:44.874857Z"
        },
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        "__v": 0,
        "comment": "Great unfortunately so  popular there is a long  wait to get an  appointment",
        "createTime": "2020-12-22T19:07:37.067224Z",
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            "displayName": "Phil Cohen"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Phil!",
            "updateTime": "2020-11-17T17:18:41.062628Z"
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        "__v": 0,
        "comment": "Penta Hearing as great people doing amazing things for people.  I have been a client for over 10 years and have been very pleased with the services and responses that they provide.  So pleased in fact that I have referred my friends and family.",
        "createTime": "2020-11-16T15:42:03.865566Z",
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            "displayName": "Bob Altman"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Bob!",
            "updateTime": "2020-11-16T14:57:14.267404Z"
        },
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        "__v": 0,
        "comment": "Caring and highly competent.  Larry (Princeton receptionist) is a gem.",
        "createTime": "2020-11-11T19:46:17.473006Z",
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            "displayName": "Timea Szell"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Timea!",
            "updateTime": "2020-11-04T15:10:46.315982Z"
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        "comment": "Excellent, warm, funny, kind, both Larry and Marci, I couldn't be more grateful for their professionalism and good humor. Thank you, you two!",
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        "reviewReply": {
            "comment": "Thank you for your review, John!",
            "updateTime": "2020-11-04T15:03:17.452977Z"
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        "comment": "they address my questions and concerns.",
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            "displayName": "Cathy Kloss"
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        "reviewReply": {
            "comment": "Thank you for your review, Cathy!",
            "updateTime": "2020-11-03T20:32:56.177883Z"
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        "comment": "Dr. Marci is a consummate professional and easy to speak to. The front office is highly organized and Larry has guided me through various insurance issues with positive outcomes.",
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            "displayName": "Joseph Aspray"
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        "reviewReply": {
            "comment": "Thank you for your review, Joseph!",
            "updateTime": "2020-08-13T14:43:58.517813Z"
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        "comment": "My hearing aid needed a small adjustment.  Larry cheerfully made it and provided an additional service to improve the apparatus.  He could not have been nicer.  Kudos to Penta Hearing Care.",
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            "comment": "Thank you for your review, Curtis!",
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        "reviewReply": {
            "comment": "Thank you for the review!",
            "updateTime": "2020-03-10T20:19:08.594214Z"
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            "displayName": "D."
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        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-02-21T21:53:59.110992Z"
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        "comment": "dr marci is very upbeat and non pressure of purchases she is very patient and calmly reassuring\ndee is very patient and knows her job well\ni have been enjoyig my devices tremendously\nprinceton penta office is personable and perfect\n\nAbove comment(s) still applies: my only issue with my last visit is the new battery cases. It's like fighting steel to try and get the package open even with scissors.",
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            "displayName": "Gerald Essig"
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        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
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        "comment": "Very honest staff they are the first audiologist that do not put me under pressure. Definitely coming back.",
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        "__v": 0,
        "comment": "Love the staff friendly atmosphere and extremely helpful as well as knowledgeable",
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        "comment": "Great staff!",
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        "__v": 0,
        "comment": "I started at Penta in Princeton about 4 months ago. I had an excellent audiologist, Mea. She worked with me about a month but I was having trouble with the earpieces, so she ordered me custom replacements. They arrived and while I was in the process of see if they worked, she left. I then saw Eddie, who changed all my settings and then he left or was fired. Another person was assigned to me, she has been very helpful and working very hard to correct things. I will write again and change my opinion if it gets corrected. I am waiting for an appointment with a manager but it has not happened yet. To be continued\n\nI received an appointment with the Manager (Keri Ruf) on November 21, 2017. She was very professional and concerned that my hearing needs were not being met. She contacted the manufacturer while I was there and it was determined that the model of hearing aids that I had was incorrect. Ms. Ruf worked with her management to upgrade my model and at no cost to me. This shows me that the company is concerned with their clients. The new model is fantastic. Two things that I have learned from this is 1) to see an audiologist and not a technician and 2) if you are having problems that are not being addressed, don't believe it when the technician tells you that contacting the manager will be not help.",
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        "__v": 0,
        "comment": "Full service shop",
        "createTime": "2017-08-28T01:58:33.446Z",
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            "displayName": "Sybil Stokes"
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        "__v": 0,
        "comment": "Eddy Geadah was professional and thorough.  He listened carefully to my responses to his questions.  He was unhurried, despite an emergency that occurred at his home while I was there.  I am very pleased to have him caring for my hearing.",
        "createTime": "2017-05-09T22:13:46.710Z",
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            "displayName": "Sasha Migdal"
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        "comment": "I am quite satisfied with the office Penta Hearing, but I cannot say the same about the product Thrive I bought from MicroTech. The hearing aid is working fine as long as I am not trying to hear conversation over the background noise (like in a restaurant). Then, I cannot hear at all, so I take the hearing aid out. Another problem is the SurfLink Mobile 2 which is supposed to connect hearing aid to my phone or tablet by BlueTooth. It fails too often, so I have to replace it already for the second time. The only piece of equipment which works flawlessly is the stationary radio transmitter SurfLink  which I use for TV and laptop. This proves that the fault is at the SurfLink Mobile 2. So, MicroTech, please help me make my hearing aid work as expected.\n\nI am writing it on oct 29, 5 months later. Mei Gao helped me find hearing aid I really like, Oticon. It works flawlessly, just as hearing aid, with my iPhone and with TV as well. People hear me very well when I call them unlike with MicroTech\/SurfLink. The problems I had with SurfLink disappeared. It is day and night compared with previous one.\nThank you Mei!",
        "createTime": "2016-05-12T18:01:37.943Z",
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        "updateTime": "2016-10-29T04:48:40.707Z"
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